Licensed mortgage advisory · Licence No. 1660136
Licensed mortgage advisory · Licence No. 1660136
Legal
Privacy Policy
How we collect, use and protect your personal information.
Last updated: October 2026
Who we are
Shreem Elite Mortgage Advisory L.L.C (“Shreem Elite”, “we”, “us”) is a mortgage advisory licensed by the Dubai Department of Economy and Tourism, trade licence No. 1660136. Our office is Office 901, Iris Bay, Business Bay, Dubai, UAE. You can reach us at info@shreemelitemortgage.ae or +971 58 567 3655.
What information we collect
We collect the information you give us and some information that is collected automatically when you use our website.
- Contact details: your name, phone or WhatsApp number and email address
- Details you share about your enquiry: the service you are interested in, your message, and mortgage information such as income, property details and documents you choose to send us
- Technical information: your IP address, device and browser type, the pages you view and the page you submitted a form from
How we use your information
We use your information to:
- Reply to your enquiry and assess your mortgage needs
- Prepare and submit mortgage applications to banks, when you ask us to
- Improve our website and our services
- Meet our legal and regulatory duties
- Contact you about our services, where the law allows
Who we share it with
We do not sell your personal information. We share it only where needed:
- With banks, valuers and other parties involved in your application, and only for that purpose and on your instruction
- With service providers who help us run the website, forms, messaging and analytics
- With authorities, courts or regulators where the law requires it
WhatsApp and messaging
If you contact us on WhatsApp, your messages are also handled under WhatsApp’s own terms and privacy policy. Please avoid sending sensitive documents unless an advisor has asked for them.
Cookies and analytics
Our website uses cookies and similar tools to understand how visitors use it and to make it work properly. You can control or delete cookies in your browser settings. Some features may not work if you block them.
How long we keep it
We keep your information only for as long as we need it for the purposes above, or as the law requires, and then delete or anonymise it.
Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Transfers outside the UAE
Some of our service providers may store or process information outside the UAE. Where this happens, we take reasonable steps to make sure your information is protected.
Your rights
Under UAE data protection law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you may have the right to ask for access to your information, to ask us to correct or delete it, to object to certain uses, and to withdraw consent. To make a request, email us at info@shreemelitemortgage.ae and we will respond within a reasonable time.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
For any privacy question, email info@shreemelitemortgage.ae or write to us at Office 901, Iris Bay, Business Bay, Dubai, UAE.